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Introducing GEM

A CRM built for fund managers, not retrofitted for them.

GEM is a purpose-built CRM for fund managers and wealth management firms. Fund flows, APL, platform and research tracking, and dedicated modules for institutional, retail and direct investor relationships, all built in as standard. Claude works inside every screen, reading the record you are on and acting on plain-language requests.

Why GEM

Built around the way fund managers actually work.

Generic CRMs get bent into shape for fund managers with custom fields and workarounds bolted onto objects that were never designed for the job. GEM starts from the fund manager's workflow and builds the data model around it.

Purpose-built

A data model that starts with the fund manager's day

No workarounds, no Opportunities standing in for something they were never designed to be.

Modular

Institutional, retail and direct investor management

Each relationship type gets its own module, with its own workflow and its own screens.

AI-integrated

Claude works inside the workflow itself

Ask questions, get insights, and update records without leaving what you are working on.

What's included

Everything a fund manager CRM needs, built specifically for the job.

01

Fund flows, APL and platform tracking

The core of how fund managers run the business, modelled as first-class objects.

  • Fund flow tracking and reporting
  • APL tracking
  • Platform tracking
02

Institutional, retail and direct investor modules

Dedicated workflows and views for each type of relationship, switch between them and see only what's relevant.

  • Institutional accounts, contacts and mandates
  • Retail accounts and platform flows
  • Direct investor accounts and management
  • Each client org stays separate, no shared database across clients
03

Smarter activity logging

Activity data that captures more than a call note.

  • Content synced automatically from Outlook and Google
  • Space to add notes against every meeting and email
  • Meeting and email content summarised against the record
04

Insights, at the record

GEM checks every record for patterns and flags as they emerge, so relationship managers see them without opening a separate report.

  • Relationship activity slowing down, before it is obvious
  • Fund flow and platform patterns worth a second look
  • Ask questions in plain language and get an answer against your data
05

Reporting, built in

Live reporting from your CRM data, one platform instead of two.

  • Fund flow, APL and platform reporting
  • Live dashboards, no separate BI tool
06

Region and research data

The supporting data that sits around every fund manager relationship.

  • Region data management
  • Research tracking

Get a walkthrough.

GEM is built from ten years of doing this work for fund managers. If you want to see how it would run your book, get in touch directly.

adrian@crinklecutdigital.com